Terms and Conditions

Below are the general terms and conditions of Summer Gray with the Chamber of Commerce in Amsterdam under no. 81739591.

Dutch law applies to all commercial activities of Summer Gray. By placing an order with

Summer Gray, you automatically agree to the following Terms and Conditions:

Prices

The stated consumer prices are in euros (including VAT), excluding shipping costs. Summer Gray reserves the right to change prices at any time. 

Delivery and delivery times

Summer Gray supplies wallpapers. A maximum delivery time of 2 weeks applies but it can be longer depending on suppliers. 

As soon as your order has been shipped, you will receive the track & trace code by email. Shipping carriers vary. 

Payment

After payment of your order, Summer Gray will start working on your order. Several payment methods are offered. 

Privacy

Summer Gray respects the privacy of its customers and will therefore never disclose personal data to third parties. Unless this is strictly necessary, for example if at the express request of the customer, the product in question must be sent directly from our supplier.

Summer Gray will request the supplier to delete the relevant personal data within one month after delivery.

Summer Gray uses the services of Mollie BV as a payment service provider. Data in that context can be shared with this party. 

Liability

Summer Gray cannot be held liable in any way for possible damage to a wall or other surface after, during or as a result of the application or removal of a Summer Gray product. Furthermore, Summer Gray cannot be held liable in any way for possible costs incurred by a professional wallpaper company or an independent wallpaper hired by the customer for the application of this wallpaper.

Returns

As a consumer you always have the right to return your order within 14 days if the wallpaper is unopened, after you have received your package without giving reasons.

Unopened and undamaged rolls of wallpaper can be returned for a full refund within 30 days of the purchase date.

Please email us at info@summergray.nl with the following information

Name:
Order Number:
Amount to return:
Reason for Return:
Please confirm that your return is within 30 days of your order date

We will confirm the return address when we recieve your email.

Unannounced returns are not accepted.  

We do not accept returns for Fleur Harris wallpapers.

Returned rolls should be shipped to Summer Gray at the buyers expense and once received a refund will be transfered back to the buyer with their original payment method. Please allow up to 14 days for the refund. 

Complaints

If you have a complaint about a Summer Gray product, please note that you must keep the original product so that we can inspect it if necessary. We will usually also ask you to take clear photos so that we can more thoroughly assess the nature of the complaint. Our customers are important to us and we will always try to find a suitable solution for any justified complaint.